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THE STRATEGY-FOCUSED ORGANIZATION: HOW BALANCED SCORECARD COMPANIES THRIVE IN THE NEW BUSINESS ENVIRONMENT


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Robert S. Kaplan and David P. Norton, "The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment", Harvard Business School Press, September, 2000.

ISBN: 1578512506

In their previous book, The Balanced Scorecard, Robert Kaplan and David Norton unveiled an innovative "performance management system" that any company could use to focus and align their executive teams, business units, human resources, information technology, and financial resources on a unified overall strategy--much as businesses have traditionally employed financial management systems to track and guide their general fiscal direction. In The Strategy-Focused Organization, Kaplan and Norton explain how companies like Mobil, CIGNA, and Chemical Retail Bank have effectively used this approach for nearly a decade, and in the process present a step-by-step implementation outline that other organizations could use to attain similar results. Their book is divided into five sections that guide readers through development of a completely individualized plan that is created with "strategy maps" (graphical representations designed to clearly communicate desired outcomes and how they are to be achieved), then infused throughout the enterprise and made an integral part of its future. In several chapters devoted to the latter, for example, the authors show how their models have linked long-term strategy with day-to-day operational and budgetary management, and detail the "double loop" process for doing so, monitoring progress, and initiating corrective actions if necessary. --Howard Rothman

Other subject areas related to The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (possibly beyond the scope of this System Dynamics Glossary) include: Business & Economics, Business / Economics / Finance, Business/Economics, Corporate Planning, Entrepreneurship, Executive Management, Forecasting, Leadership, Management - General, Strategic Planning, Performance Measurement.

You might also be interested in:

Robert S. Kaplan and David P. Norton, "The Balanced Scorecard: Translating Strategy into Action".
—More information on The Balanced Scorecard: Translating Strategy into Action

Related topics include: Rate, Strategy, Knowledge, Concept, Corporate Planning

More Information

  • Customer reviews. Customer reviews of The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

  • Topics in our resources on System Dynamics related to The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment include: 
     
  • Rate (Flow)
  • Strategy
  • Knowledge
  • Concept
  • Corporate Planning
  • Other Books related to this System Dynamics Glossary can be found under these headings:


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